Cancellation of transaction / orders
Cancellation by Kalyankaari Wellness: There may be certain orders that Kalyankaari wellness is unable to accept and has the right to cancel such order. Kalyankaari Wellness OPC private limited reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Customer order being cancelled include, without limitation, non-availability of the Product or quantities ordered. Kalyankaari Wellness opc private limited may also require additional verifications or information before processing any order. If Customer order is cancelled, after the payment has been processed, the said amount will be reversed / remitted to the Customer either to the bank account provided for such reversal, or to the payment instrument from which payment was made. Kalyankaari wellness opc private limited shall have the sole discretion to determine the mode of reversal from the above options.
Cancellation by the Customer : In case of request for order cancellation, Kalyankaari wellness opc private limited reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if Kalyankaari wellness receives a cancellation notice and the order has not been processed, Kalyankaari wellness may cancel the order and refund the entire amount to Customer within a reasonable period of time. Kalyankaari wellness will not be able to cancel orders that have already been processed. Customers agree not to dispute the decision made by Kalyankaari wellness and accept Kalyankaari wellness decision regarding the cancellation.
Set-off of any benefits availed by the customers: In case the customer has availed any benefit under any marketing or promotions provided by Kalyankaari wellness in relation to the Product for which the order has been cancelled by the customer or by Kalyankaari wellness, customer agree and authorizes Kalyankaari wellness to recover such benefits from the customer or set-off the same from any refunds to be made.